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Terms & Conditions

1. Introduction

Welcome to Sydney Headlight Restoration (“we”, “our”, “us”). By accessing or using this website and/or booking our services, you agree to be bound by the following Terms and Conditions. Please read them carefully before proceeding.

2. Services

We provide professional headlight restoration services. All bookings, quotes, and services are subject to availability and acceptance at our discretion.

3. Quotes and Pricing

  • All quotes are valid for 30 days from the date of issue unless otherwise stated.

  • Prices are inclusive of labour, materials, and GST (if applicable).

  • Additional costs may apply if undisclosed damage or other issues are identified at the time of service.

4. Payment Terms

  • Payment is required in full on completion of the service unless otherwise agreed in writing.

  • We accept payment via cash, card, or other methods as advised at the time of booking.

  • Failure to make payment may result in additional charges and/or recovery action.

5. Warranty

Our services are covered by a 1-Year Limited Warranty. The full details of this warranty, including coverage, exclusions, and the claims process, can be found on our Warranty Policy page.
This warranty operates alongside your rights under Australian Consumer Law.

6. Customer Responsibilities

  • You are responsible for ensuring your vehicle is in a safe and accessible condition for us to perform the service.

  • You must disclose any known damage to your headlights or vehicle before we commence work.

  • You agree not to use harsh chemicals, abrasive cleaning products, or high-pressure washing on the headlights after restoration, as this may void your warranty.

7. Limitation of Liability

  • To the fullest extent permitted by law, we exclude all liability for any indirect, incidental, or consequential loss or damage.

  • Our liability is limited to re-performing the service, refunding the cost of the service, or any other remedy required under Australian Consumer Law.

8. Cancellations and Rescheduling

  • We require at least 24 hours’ notice for cancellations or rescheduling.

  • Cancellations made with less than 24 hours’ notice may incur a fee.

9. Intellectual Property

  • All content on this website, including text, images, logos, and designs, is our intellectual property and may not be copied, reproduced, or used without prior written consent.

10. Governing Law

These Terms and Conditions are governed by the laws of New South Wales, Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of New South Wales.

11. Australian Consumer Law

Our services come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to have the services we provide supplied again or to a refund for a major failure, and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the services we provide repaired or supplied again if they fail to be of acceptable quality and the failure does not amount to a major failure.

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